This isn’t entirely their fault, but mine arrived completely destroyed. The shipping and handling was not done with care, HOWEVER, the packaging of this could’ve been a lot better. I think it is a really good looking piece but I was disappointed with the care that went into the packaging. It was wrapped in a small amount of bubble wrap and placed in a box with just packing paper. I understand that this paper is more environmentally friendly, but using packing paper is not the safest way to ship such fragile items. Their customer service was quick to respond to my email and issue a refund, but this is just a risk to keep in mind.
