Terms & Conditions
Trend 36 LLC d/b/a Canna Style
shopcannastyle.com
Effective Date: August 12, 2026
OVERVIEW
This website is operated by Trend 36 LLC d/b/a "Canna Style" (“Canna Style,” “we,” “us,” or “our”). We own and operate the website at https://shopcannastyle.com (the "Site"), together with all content and functionality available thereon. Our "Services" means the Site and all other consumer-facing channels we operate, including our email marketing program, SMS marketing program, customer support services, and wholesale customer program. These "Terms and Conditions" (or “Terms”) govern your access to and use of the Services.
By accessing or using the Site or Services, including by browsing, creating an account, or completing a purchase, you agree to be bound by these Terms, including the dispute resolution and arbitration provisions in Section XX. If you do not agree to these Terms, do not access or use the Services. You may opt out of the arbitration provision within 30 days of first using the Services as described in the notice above.
These Terms contain a mandatory arbitration provision (Section XX) that requires you to resolve all disputes with Canna Style through individual binding arbitration rather than in court. You waive the right to participate in any class or representative proceeding. Read Section XX carefully.
YOUR RIGHT TO OPT OUT: You may opt out of arbitration within 30 days of your first use of our Services or completion of your first purchase, whichever occurs first, by emailing info@shopcannastyle.com with the subject line "Arbitration Opt-Out." Opting out does not affect any other provision of these Terms.
Table of Contents
III. Accuracy, Completeness, and Timeliness of Information
IV. Modifications to the Service and Prices
V. Products and Services; Lawful Use; Geographic Restrictions
VI. Hemp-Derived and Edible Products
VII. Accuracy of Billing and Account Information
VIII. Third-Party Links and Service Integrations
IX. User Content, Submissions, and Copyright
X. Privacy Policy and Electronic Communications
XI. Errors, Inaccuracies, and Omissions
XIII. Promotions and Discount Codes
XIV. Disclaimer of Warranties; Limitation of Liability
XX. Dispute Resolution; Mandatory Arbitration; Class Action Waiver
XXII. International Customers and EU/UK Consumer Rights
XXIII. SMS/MMS Mobile Message Marketing Program Terms
XXIV. Changes to Terms of Service
I. Online Store Terms
A. Age and Eligibility
By accessing or using the Services, you represent and warrant that you are at least 21 years of age. Our Site and products are intended exclusively for individuals who are 21 years of age or older. We reserve the right to refuse service, cancel orders, or terminate accounts if we have reason to believe a user does not meet this age requirement.
You may not use our products or Services for any illegal or unauthorized purpose, nor may you, in the use of the Services, violate any laws in your jurisdiction.
A breach or violation of any of these Terms will result in immediate termination of your access to the Services.
B. Account Security
If you create an account on the Site, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at info@shopcannastyle.com of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to maintain the confidentiality of your account credentials.
We reserve the right to terminate accounts, refuse service, or cancel orders at our discretion, including in cases of breach of these Terms or behavior that we determine, in our sole judgment, to be harmful to other users, us, or third parties. Termination of your account does not affect any orders placed and confirmed prior to termination, except where the account is terminated due to suspected fraud, violation of these Terms, or as required by applicable law. Upon termination, your right to access and use the Services terminates immediately.
II. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including payment card information) may be transmitted across various networks and adapted to conform to technical requirements of connecting networks or devices. All payment card and financial information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our express written permission.
III. Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this Site is at your own risk. We reserve the right to modify the contents of this Site at any time without obligation to update any information.
IV. Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Services (or any part or content thereof) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
V. Products and Services; Lawful Use; Geographic Restrictions
Products available through the Site may have limited quantities and are subject to return or exchange only in accordance with our Return Policy. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction, and to discontinue any product at any time. Any offer for any product made on this Site is void where prohibited.
A. Lawful Use
Our products are intended for lawful use only. By purchasing from us, you represent and warrant that: (a) you will use our products only in jurisdictions where such use is lawful and in compliance with all applicable federal, state, provincial, and local laws; (b) receipt and possession of the products ordered is lawful in your jurisdiction; and (c) you are at least 21 years of age. We reserve the right to refuse or cancel any order where we have reason to believe these representations are inaccurate.
B. Geographic Restrictions
Certain products may not be available for sale or shipment to all states or jurisdictions, including states or localities where applicable law prohibits their sale, possession, importation, or use. We reserve the right to implement checkout-level restrictions and to decline orders to restricted jurisdictions without prior notice. It is your sole responsibility to verify that ordering and receiving our products is lawful in your location.
C. International Shipping
If you are ordering from outside the United States, you are solely responsible for ensuring that importation of our products into your country is lawful. Many countries restrict or prohibit the importation of cannabis-related accessories and hemp-derived products. We will not be responsible for packages seized by customs authorities or for any fines, penalties, or other consequences arising from an attempt to import our products into a restricted jurisdiction. No refund will be issued for orders confiscated by customs authorities.
D. Shipping and Risk of Loss
Title to and risk of loss for products pass to you upon delivery to the carrier. If you receive a damaged shipment, you should promptly file a claim with the carrier. We may, in our sole discretion, consider claims for transit damage reported to us at info@shopcannastyle.com within 48 hours of delivery with photographic evidence, but we are under no obligation to do so. We are not responsible for damage to products arising after delivery.
E. Returns and Refunds
Our Return Policy is available at https://shopcannastyle-zsy9iyggl2u.gorgias.help/en-US/what-is-your-return-policy-456199. Hemp-derived edible products are not eligible for return once delivered. Glass products damaged during transit must be reported within 48 hours as described above. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.
F. Wholesale Customers
Wholesale purchases by retailers, distributors, and other commercial buyers are governed by these Terms unless a separate written wholesale agreement between you and Canna Style is in effect, in which case the terms of that agreement will govern your wholesale transactions to the extent they conflict with these Terms. To inquire about a wholesale account, contact us at wholesale@shopcannastyle.com. Individual contacts at wholesale businesses may retain consumer rights under applicable privacy and consumer protection law regardless of the commercial nature of the underlying transaction.
The minimum age requirement set forth in Section I applies to individual consumers purchasing products for personal use and to direct-to-consumer use of the Site and Services. It is not intended to restrict employees or authorized representatives of wholesale account holders who are adults under applicable federal, state, or provincial law and who are acting on behalf of their employer or principal in placing wholesale orders. Wholesale account holders are responsible for ensuring that any individual authorized to place orders or otherwise act on their behalf has the legal authority to do so and complies with applicable employment and industry regulations in their jurisdiction.
VI. Hemp-Derived and Edible Products
This Section applies to all hemp-derived products sold on the Site, including edible products such as gummies.
A. Age Restriction for Edibles
Hemp-derived edible products are intended exclusively for individuals who are 21 years of age or older. Keep all edible products out of the reach of children and pets.
B. State Availability
Hemp-derived edible products may not be available for sale or shipment to all states. It is your sole responsibility to verify that purchasing, receiving, and consuming hemp-derived products is lawful in your jurisdiction before placing an order. Hemp-derived cannabinoid laws are evolving rapidly at the federal and state level.
C. No Returns on Edibles
Due to the nature of our hemp-derived edible products, we are unable to accept returns once an edible product has been delivered. If you receive damaged or incorrect edible products, please contact us at info@shopcannastyle.com within 48 hours of delivery with photographic evidence.
VII. Payment; Billing and Account Information
We accept major credit and debit cards including American Express, Diners Club, Discover, JCB, Mastercard, and Visa. Payment is processed through PCI DSS-compliant payment processors. We also offer Buy Now Pay Later financing through Sezzle Inc.; Sezzle transactions are subject to Sezzle's own terms and privacy policy, and Sezzle acts as an independent lender for those transactions.
Wholesale customers may additionally pay by PayPal, ACH bank transfer, or Zelle, subject to confirmation with our team. We reserve the right to modify accepted payment methods at any time without prior notice. We reserve the right to request additional verification for any transaction prior to processing.
B. Authorization and Charges
By submitting an order, you authorize us to charge your selected payment method for the full order amount, including applicable taxes and shipping charges. Payment is authorized and charged at or around the time of order placement. In the event of a failed or declined payment, your order will not be processed and we may attempt to contact you using the information provided. We are not responsible for any fees, penalties, or overdraft charges imposed by your financial institution in connection with payment processing.
C. Currency, Sales Tax, and Import Duties.
All prices displayed on the Site are in United States Dollars (USD) unless otherwise indicated. Where Shopify's currency conversion feature is enabled, displayed prices in other currencies are estimates only; your final charge will be processed in USD at the conversion rate applied by your payment provider.
Applicable state and local sales taxes will be added to your order at checkout where required by law. For international orders, you are solely responsible for all import duties, customs fees, value-added taxes (VAT), and other charges imposed by your country of destination. These amounts are not collected or remitted by Canna Style and will not be included in your checkout total.
D. Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email address provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store, and to promptly update your account information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
VIII. Third-Party Links and Service Integrations
A. Third-Party Links
Certain content, products, and services available via our Services may include materials from third parties. Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites, and we do not warrant and will not have any liability for any third-party materials, products, or services. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
B. Third-Party Service Integrations
Our Services incorporate various third-party tools and services, including but not limited to e-commerce platform infrastructure, customer support tools, wishlist functionality, logistics and package protection, cookie consent management, and SMS marketing. Access to these integrated third-party services is provided “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement of those services. We shall have no liability arising from or relating to your use of or inability to use any third-party service integrated into our Site. Your use of these services may also be subject to the terms and privacy policies of the respective third-party providers.
IX. User Content, Submissions, and Copyright
A. User Content
If you submit product reviews, ratings, photos, videos, ideas, or other content (“User Content”) you grant us a non-exclusive, royalty-free, worldwide license to use such User Content to operate and improve the Site, to publish reviews and ratings on the Site, and to feature submitted content in our email marketing, social media marketing, paid third-party advertising placements and owned-channel communications. You acknowledge that any User Content you submit is provided voluntarily and without expectation of compensation, and that we are under no obligation to use, publish, or retain any User Content you submit.
You are solely responsible for any User Content you submit and represent that you own or have the necessary rights to submit it and that it does not violate any third-party rights. We may, but have no obligation to, monitor, edit, or remove User Content that we determine in our sole discretion to be unlawful, offensive, or otherwise objectionable.
B. Repeat Infringer Policy
We respect intellectual property rights and will terminate the accounts of users who are determined, in our sole discretion, to be repeat infringers of third-party copyright.
C. DMCA Notice and Takedown
If you believe that content on the Site infringes your copyright, please send a notice to our designated DMCA agent that includes: (a) identification of the copyrighted work claimed to have been infringed; (b) identification of the allegedly infringing material and information sufficient to locate it on the Site; (c) your contact information (name, address, telephone number, and email address); (d) a statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law; (e) a statement under penalty of perjury that the information is accurate and you are authorized to act on behalf of the copyright owner; and (f) your physical or electronic signature.
Send DMCA notices to:
Canna Style — DMCA Agent
Trend 36 LLC d/b/a Canna Style
3432 35th St, 2A, Astoria, NY 11106
Email: info@shopcannastyle.com
We will process properly submitted DMCA notices promptly. Counter-notifications may be submitted in accordance with 17 U.S.C. § 512(g).
X. Privacy Policy and Electronic Communications
A. Privacy Policy
Your submission of Personal Information through the Site is governed by our Privacy Notice, which is incorporated into and forms part of these Terms. To view our Privacy Notice: https://shopcannastyle.com/pages/privacy-policy.
By using the Services, you acknowledge that we and our third-party partners use cookies, pixel tags, session recording technology, and similar tracking technologies to operate the Site, deliver advertising, and analyze usage patterns, as described in our Privacy Notice. You can manage your cookie and tracking preferences at any time through our preference center at https://shopcannastyle.com/pages/your-privacy-choices.
B. Electronic Communications
By using the Services, you consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site or through the Services. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law.
XI. Errors, Inaccuracies, and Omissions
There may occasionally be information on our Site or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders at any time without prior notice.
XII. Prohibited Uses
You are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others without authorization; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; or (j) to interfere with or circumvent the security features of the Services. We reserve the right to terminate your use of the Services for violating any of the prohibited uses.
XIII. Promotions and Discount Codes
Discount codes and promotional offers issued by Canna Style are valid only for the specific purpose and time period stated, are non-transferable, have no cash value, may not be combined with other offers unless expressly stated, and are void if transferred or sold. We reserve the right to cancel or modify any promotion at any time without notice. One promotional code per customer per transaction unless otherwise specified. Misuse of promotional codes or suspected fraud in connection with a promotion may result in cancellation of orders and termination of accounts. We are not responsible for lost, stolen, or expired promotional codes.
XIV. Disclaimer of Warranties; Limitation of Liability
We will not be liable or responsible for any failure or delay in performing our obligations under these Terms where such failure or delay results from any cause beyond our reasonable control, including but not limited to acts of God; natural disasters; fire, flood, or extreme weather; pandemic or epidemic; war or terrorism; supplier failures; labor disputes; or internet or telecommunications outages beyond our control. Where such an event prevents or delays performance, we will endeavor to notify you promptly and resume performance as soon as reasonably practicable. Your sole remedy in such an event is to cancel your affected order for a full refund.
THE SERVICES AND ALL PRODUCTS DELIVERED THROUGH THE SERVICES ARE (EXCEPT AS EXPRESSLY STATED BY US) PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. Nothing in this disclaimer of warranties limits any implied warranty that cannot be disclaimed or limited under applicable law, including the implied warranty of merchantability required by applicable state law or federal warranty law.
IN NO EVENT SHALL CANNA STYLE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR REPLACEMENT COSTS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES.
Our total aggregate liability to you for all claims arising out of or relating to the Services or these Terms, regardless of the theory of liability, will not exceed the greater of: (a) the total amount paid by you to Canna Style in the twelve (12) months preceding the claim; or (b) one hundred dollars ($100.00). The aggregate liability cap does not apply to: (a) claims for death or bodily injury caused by our negligence; (b) claims that applicable law expressly prohibits from being limited by contract; or (c) claims arising from our fraud or willful misconduct.
Nothing in this Section limits any rights you may have under applicable consumer protection laws that cannot be waived or limited by contract. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.
XV. Indemnification
You agree to indemnify, defend, and hold harmless Canna Style and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of: (a) your breach of these Terms or the documents they incorporate by reference; (b) your violation of any law or the rights of a third party; (c) your User Content; or (d) your use of the Services. This indemnification obligation does not apply to claims or liabilities arising primarily from Canna Style’s own negligence, fraud, or willful misconduct.
XVI. Intellectual Property
The Site, its content, features, and functionality - including text, graphics, logos, images, audio clips, digital downloads, and software - are owned by or licensed to Trend 36 LLC d/b/a Canna Style and are protected by United States and international intellectual property laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and Services for your personal, non-commercial use. You agree not to reproduce, distribute, modify, create derivative works from, or exploit any material on our Site without our express written permission.
We design the majority of our products in-house. All original product designs created by Canna Style are our proprietary intellectual property. Nothing in these Terms grants you any rights in our product designs.
XVII. Severability
In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions. Notwithstanding the foregoing, if the Class Action Waiver in Section XX(C) is found unenforceable as to a particular claim, that claim may proceed in court, but the Class Action Waiver shall remain enforceable as to all other claims to the fullest extent possible.
XVIII. Termination
These Terms are effective unless and until terminated by either you or us. If in our sole judgment you fail to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of these Terms for all purposes.
XIX. Entire Agreement
These Terms, together with our Privacy Notice (available at https://shopcannastyle.com/pages/privacy-policy), our Return Policy (available at https://shopcannastyle-zsy9iyggl2u.gorgias.help/en-US/what-is-your-return-policy-456199) and any other policies that we specifically identify as incorporated herein by name, constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written. Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets. We will endeavor to provide reasonable notice of any such assignment, and your continued use of the Services following notice constitutes your acknowledgment of the assignment. Any attempted assignment by you in violation of this provision is void.
XX. Dispute Resolution; Mandatory Arbitration; Class Action Waiver
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PLEASE READ THIS SECTION CAREFULLY — IT SIGNIFICANTLY AFFECTS YOUR LEGAL RIGHTS. THIS SECTION REQUIRES YOU TO RESOLVE MOST DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT AND WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN ANY CLASS OR REPRESENTATIVE PROCEEDING.
YOUR RIGHT TO OPT OUT: You may opt out of arbitration within 30 days of your first use of the Services or completion of your first purchase, whichever occurs first. See Section XX(G). |
A. Informal Resolution
Before initiating any arbitration or legal proceeding, the party seeking relief must first send written notice to the other party: (i) for notices from you, to info@shopcannastyle.com with the subject line “Dispute Notice”, or by mail to Canna Style Dispute Notice, Trend 36 LLC, 3432 35th St, 2A, Astoria, NY 11106; (ii) for notices from us, to the email address you have provided us. The notice must include a written description of the dispute and the relief sought. The parties will attempt to resolve the dispute informally within thirty (30) days. Neither party may commence arbitration until the 30-day period has elapsed without resolution.
B. Binding Arbitration
If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms, the Services, any products purchased through the Site, or any breach, termination, enforcement, interpretation, or validity thereof — including the determination of the scope or applicability of this agreement to arbitrate — shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, as modified by this Section, rather than in court.
The arbitration shall be conducted remotely by videoconference or written submission, unless both parties agree in writing to a different format. The arbitrator shall have the authority to award any remedy that would be available in a court of law, including injunctive relief and statutory damages, subject to the limitations of Section XIV. The arbitrator’s award shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
C. Class Action Waiver
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YOU AND CANNA STYLE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING (“CLASS ACTION WAIVER”).
The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding. If this Class Action Waiver is found unenforceable as to any claim, then that claim may proceed in court but the Class Action Waiver shall be enforced in arbitration on all remaining claims to the fullest extent possible. |
D. Jury Trial Waiver
TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND CANNA STYLE EACH WAIVE THE RIGHT TO A JURY TRIAL IN ANY ACTION, PROCEEDING, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES.
E. Arbitration Fees
Allocation of AAA filing, administration, and arbitrator fees shall be governed by the AAA Consumer Arbitration Rules.
F. Exceptions
Notwithstanding the agreement to arbitrate: (a) either party may bring an individual action in small claims court for disputes within the jurisdiction of such court; (b) either party may seek emergency injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement of intellectual property rights; and (c) either party may seek public injunctive relief in a court of competent jurisdiction where such relief is authorized by applicable law, including under California Business and Professions Code § 17200 or similar statutes. The arbitrator may also award public injunctive relief in arbitration if authorized by applicable law and requested by a party.
G. Opt-Out Right
You may opt out of the arbitration and class action waiver provisions of this Section by sending written notice to info@shopcannastyle.com with the subject line “Arbitration Opt-Out” within thirty (30) days of your first use of the Services or completion of your first purchase, whichever occurs first. Your opt-out notice must include your name, email address, and a statement that you are opting out of arbitration.
For customers who have already made a purchase prior to the effective date of these Terms, the 30-day opt-out period begins on the effective date of these Terms.
If you opt out, you and Canna Style will resolve disputes in court, subject to the governing law and jurisdiction provisions of Section XXI. Opting out does not affect any other provision of these Terms.
H. Delegation
The arbitrator, and not any federal, state, or local court, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or any part of this agreement is void or voidable. This delegation shall be read as a clear and unmistakable agreement to delegate arbitrability questions to the arbitrator.
I. Time Limitation
ANY CLAIM OR DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES (OTHER THAN PRODUCT WARRANTY CLAIMS, WHICH SHALL BE SUBJECT TO APPLICABLE STATUTORY LIMITATION PERIODS) MUST BE BROUGHT WITHIN ONE (1) YEAR OF THE DATE ON WHICH THE CLAIM OR DISPUTE AROSE, OR IT SHALL BE PERMANENTLY BARRED.
J. Survival
This Section XX shall survive the termination of these Terms and any termination of your account or access to the Services.
XXI. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws principles, except to the extent that federal law applies. Subject to the arbitration provisions of Section XX, you consent to the exclusive jurisdiction and venue of the state and federal courts located in New York County, New York for any dispute not subject to arbitration.
XXII. International Customers and EU/UK Consumer Rights
We ship to Canada, Australia, New Zealand, the European Union, the United Kingdom, and certain other international markets. Additional rights may apply to you under your local consumer protection laws.
A. Right of Withdrawal (EU/UK)
If you are a consumer resident in the European Union or the United Kingdom, you may have the right to withdraw from a distance contract within fourteen (14) calendar days of receiving your order without giving any reason, under the EU Consumer Rights Directive and the UK Consumer Contracts Regulations. To exercise this right, notify us at info@shopcannastyle.com before the cooling-off period expires, or use the form available at https://shopcannastyle.com/pages/withdraw-contract. You must return the products within fourteen (14) days of notifying us and will be responsible for return shipping costs. We will reimburse the purchase price within fourteen (14) days of receiving the returned goods or evidence of return.
Exceptions. The right of withdrawal does not apply to: (a) goods made to your specifications or clearly personalized; (b) goods liable to deteriorate or expire rapidly; (c) opened edible products; or (d) other categories excluded by applicable law.
B. Canadian Consumers
Provincial consumer protection laws may provide Canadian consumers with additional rights not described in these Terms. These Terms are not intended to limit any rights you may have under applicable provincial consumer protection legislation.
C. Arbitration and International Consumers
The mandatory arbitration clause in Section XX may not be enforceable against EU or UK consumers to the extent it conflicts with mandatory consumer rights under EU Directive 93/13/EEC or applicable UK consumer law. EU and UK consumers retain the right to bring claims before the competent courts of their country of residence for disputes arising under applicable EU or UK consumer protection law.
XXIII. SMS/MMS Mobile Message Marketing Program Terms
Canna Style may offer a mobile messaging program (the “Program”), which you agree to use and participate in subject to these Terms and our Privacy Notice. By opting in to or participating in the Program, you accept and agree to these terms, including your agreement to resolve any disputes through binding individual arbitration as set forth in Section XX.
A. User Opt-In
The Program allows users to receive SMS/MMS mobile messages by affirmatively opting in through enrollment forms, checkout subscription options, or text-to-join keywords. By participating, you agree to receive autodialed or prerecorded marketing mobile messages at the phone number associated with your opt-in. Consent is not required to make any purchase. Message and data rates may apply.
B. Age Restriction
You may not use or engage with the Program if you are under twenty-one (21) years of age. By using or engaging with the Program, you represent and warrant that you are at least twenty-one (21) years of age.
C. User Opt-Out
To opt out of the Program, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from us. These are the only methods of opting out. If you subsequently opt back in, you will be subject to these Terms.
D. Duty to Notify
If you intend to stop using the mobile telephone number associated with your Program subscription, you agree to opt out of the Program before doing so. You agree that you will be responsible for costs incurred by us resulting from messages sent to a number you have vacated without opting out.
E. Program Description
Users who opt in can expect to receive messages concerning the marketing and sale of Canna Style products, services, promotions, and events. Message frequency will vary.
F. Support
For Program support, text HELP to the number from which you received messages, or email info@shopcannastyle.com.
G. Third-Party Provider
The Program may be operated in conjunction with Postscript (Stodge LLC) or alternate SMS Marketing service providers. All disputes arising from your participation in the Program are subject to the dispute resolution provisions of Section XX.
XXIV. Changes to Terms of Service
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website with a revised “Effective Date”. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site or Services following the posting of any changes constitutes acceptance of those changes. Changes to the arbitration provision in Section XX will not apply to disputes for which you have already provided a Dispute Notice or that are already pending in arbitration. For material changes to these Terms, we will notify you by posting the updated Notice on this page with a revised “Effective Date”.
XXV. Contact Information
Questions about these Terms, and formal Dispute Notices under Section XX(A), should be directed to:
Trend 36 LLC d/b/a Canna Style
info@shopcannastyle.com