This is by far the cutest thing I've ever owned! I purchased it during the 4/20 sale and shipping was very quick, 2 days. It hits very smooth and is easy to clean and lightweight. So you can see why I was DEVASTATED when it was knocked over and the mouthpiece broke off 😭 I emailed customer support to ask if it would be safe to glue it or if they suggested I replace it, and they sent me a coupon code for 50% off a replacement to match the 4/20 price!! They have also replaced a banger that arrived cracked on a previous order. This company is great, and they make adorable and functional products that I actually enjoy displaying. Can't wait for the next product line launch to see what else I need!